ENTERPRISE SOLUTIONS


the new standard for global delivery.

Contact Us

why sitehands?

transform your IT field services

The Sitehands Platform automates IT field service delivery to provide quality, standardized, cost-effective outcomes across all asset types, in real-time, globally.

save time & money

All Sitehands technicians are sourced locally, across the globe. We monitor transactions and bundle skills and work to minimize site visits, get more done with the same tech, giving us a proven track record of saving our customers time and money.

enable innovation

You are the expert in how you want to innovate to grow your business and drive new customer experiences. We are your team to make your vision come to life in the field. We have technicians skilled in emerging tech and IOT around the globe to help you deploy and drive innovation.

global reach.
local response.

It’s the dawn of a new IT services day. We deliver IT field services through local providers in 4,000+ cities around the world.

The Sitehands Platform is built for enterprise requirements, enterprise scale and enterprise compliance. Whether for remote site operations, monitoring and control of onsite activities or orchestrating a multi-site project, we’ve got you covered!

View our services
image

built for enterprise scale and complexity
across the globe

Learn how we are delivering quality outcomes for Fortune 500
Companies worldwide.


View our case studies →

how we stack up

See how Sitehands stacks up to other IT Field Services in the industry.

we own the outcome

they just provide techs

We don’t just put a tech onsite, we understand the outcome you are seeking to achieve, we curate it, and orchestrate its delivery end-to-end from our Service Operation Center, with no gaps.

we provide an always on, global, integrated platform

they provide ad-hoc delivery

Our global platform is available 24/7/365 and integrates more than 15,000 technicians world-wide. All technicians are pre-vetted, fully trained on platform, and follow a standardized methodology to deliver services, allowing us to guarantee your outcome and satisfaction every time.

We provide real-time transparency

they can tell you what happened yesterday

When you need information on your project, you need it now. We believe that performance reporting should provide real time status across all projects in-flight and performance against your budget.

We deliver consistent, quality outcomes at global scale

they struggle with consistency and scale

Sitehands’ unique platform model enables us to ensure consistent IT field service delivery across the globe. We assemble the right technicians, orchestrate and oversee the delivery of services from initial setup to completion. We integrate with your current system to guarantee successful outcomes globally – even if it’s in the middle of nowhere, we are there too.

image

quality technicians

Our IT technicians are…

• Deeply vetted
• Certified & trained
• Localized in your area
• Rated to ensure the highest level of quality IT field service support
• Monitored throughout the entire lifecycle of a service request

…and ready to deliver quality outcomes now.

looking for immediate IT field services?

Need IT field services today? Use Sitehands OnDemand services for rapid IT response. Don’t wait, receive the services you need now.

Learn More About OnDemand

FAQs

Find the answers to commonly asked Sitehands IT Field Services questions.

View All FAQS
  • How do I request services?

    Enroll for services directly on the Sitehands platform to get started right away, or request additional information from our world class team at: sales@sitehands.com.

  • What cities do you deliver services in?

    We deliver IT field services in more than 4,000 cities across the globe today. No matter the location, we will serve your needs and guarantee the delivery of quality outcomes and services.

  • What IT field services do you offer?

    Sitehands provides global coverage for the following IT field services:

    1. Site Surveys and Assessments
    2. On Demand Support & Break / Fix
      • IT Infrastructure
      • End User Desktop Support
      • Data Center Infrastructure
    3. Infrastructure Projects
      • Upgrades & Life Cycle Refresh
      • Structured Cabling
      • Compliance Remediation
      • Security Uplifts
    4. End User Support & Projects
      • PC / Desktop Refresh & Upgrades
      • Office Moves, Installs, Upgrades
    5. Corporate Real Estate Projects
      • Office IT Build Out
      • Multimedia, Collaboration, AV
    6. Data Center Projects
      • Build Out, Moves & Decommissions
      • Upgrades & Refresh

let’s execute together.

With the proper integration of technology and humanity, we’ve re-imagined IT field services.

Contact Us